Built in the UK

Software that picks up the phone.

I'm Paul, a UK developer. I build products that take the call, train the people who answer it, and ask the customer how it went. Six of them are below.

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Products

06 in total

01 · Training · In beta

Duty Line

Practise the difficult call. Voice rehearsal and scenario simulation for police, ambulance and crisis-line call handlers, set up around each service's own area.

dutylinesystems.co.uk

02 · Phone & chat AI

Callcenter Supply

An AI assistant for merchants that answers the phone and the chat box. It takes orders, tracks deliveries and answers product questions, with an admin panel behind it.

callcenter.supply

03 · Restaurants

How Was Your Food

Table reviews before they leave. Guests tap their answers on a device at the table, and staff are scored separately from the venue, so good servers get the credit.

howwasyour.food

04 · Music practice

Scroll

Scrolling tab for seven instruments, in the browser. Bring in a song, play along, and the mic scores your practice. Plus courses, karaoke, band rooms and battles.

scroll.rocks

05 · Video

Tella Prompt

A teleprompter that also runs the edit. Paste a timed script, read it to camera, and your title cards and lower thirds drop in on cue while it records.

[TELLA PROMPT LINK]

06 · The AI inside

CareAI

The AI layer that runs inside my products. In Duty Line it plays the caller, speaks in a realistic voice and reacts to whatever the trainee says.

[CAREAI LINK]

About

I'm self-taught, with a background in server sales and software development. I build the back end, run the servers and ship the whole product myself.

Most of what I make sits where people and phones meet: answering calls, training the people who take them, and collecting honest feedback while the customer is still there.